We are LEE Ventus Limited ("LEE Ventus", we & us) based at Melbourn Science Park, Melbourn, Hertfordshire, SG8 6EE, UK. We are registered in England & Wales (company number 10086377) and we are the Data Controller for the purposes of the General Data Protection Regulation (“GDPR”).
We are committed to protecting and respecting your privacy, and this document describes our collection and processing of personal data, such as names and email addresses. Please read it carefully.
Your Personal Data
We may collect and process your name, email address, job title and telephone number(s) as a customer, potential customer, or other business contact of LEE Ventus. When you browse our website we may also collect non-personal data (such as your public IP address), which we may link to your personal data.
How we Use Your Personal Data
We process your personal information for the following business purposes:
- To respond to your enquiries regarding our products or services
- To provide technical and commercial support to you
- To process quotations, sales orders, and so forth
- To make you aware of LEE Ventus products and services which may be of interest to you
- To improve our website, to store your interests in order to customise your visit to our website, and to compile and analyse trends in website traffic.
We rely on our legitimate business interests as the lawful basis on which we collect and use your personal data for these purposes under the GDPR regulations.
How we Store Your Personal Data
We store your personal data in our Microsoft Dynamics CRM system hosted within a data centre located within the European Economic Area (EEA).
We take appropriate measures to ensure that all personal data is kept secure. We limit access to your personal data to those who have a genuine business need to view it. We also have procedures in place to deal with any suspected data security breach.
We hold your personal data while you remain a customer, or we continue to believe that you are a potential customer or other business contact interested in our products and services.
Website Analytics and Hosting
Our website makes use of Google Analytics, provided by Google LLC of 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. LEE Ventus' website uses Google Analytics' "anonymize IP" function, which means that website users' IP addresses are anonymised. This happens as soon as the data is received by Google Analytics, before any storage or processing takes place.
On behalf of LEE Ventus, Google uses the data collected to track and monitor the use of LEE Ventus’ website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the advertisements of its own advertising network.
For more information on the privacy practices of Google LLC, please visit the Google Privacy & Terms web page: policies.google.com/privacy.
Our website makes use of Google reCAPTCHA, provided by Google. This function helps us to determine whether the user of the website is a natural person or a machine, helping us to avoid misuse and reduce spam. To make this assessment, the reCAPTCHA service may send the IP address and any additional data necessary to Google.
You can find additional information about Google reCAPTCHA and the company’s data privacy statement at: policies.google.com/privacy.
Our website is hosted by KISS Communications Limited (“KISS”), of The Pitt Building, Trumpington Street, Cambridge CB2 1RP on our behalf. As a result, KISS has access to personal information entered via our web response form. KISS is contractually obliged to maintain the privacy of your personal data.
Third Party Processing of Your Information
We will never sell your personal data to other companies or third parties. Your personal data will not be shared with third parties other than those expressly identified in this Notice.
We may occasionally send email updates to you regarding our products or services as a customer or prospective customer. Our processing of your data to provide these is based on our legitimate interest in making customers aware of our products and services.
Whenever we send you an update we will include a link to this Customer Privacy Notice, and provide you with the option to unsubscribe from future updates.
If you participate in any events organised by LEE Ventus (whether in-person or online) we may use the information you disclose to us to contact you to facilitate your participation in event, and to follow up with information relating to the subject matter of the event.
We may pass the registration information you disclose to us to other event organisers (such as other speakers) for the same purpose. Please note that events may be recorded, and that recordings may be made publicly available following the event. To register for and participate in one of our online events, you will need to sign up to the third-party service which we use to run the event (for example the Zoom service, provided by Zoom Video Communications, Inc. of 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA). For your use of such event service, the service provider will be the data controller and their privacy notice will be made available to you.
Under GDPR you have a number of important rights. These include rights to:
- Request access to the personal data concerning you
- Request the erasure of personal data concerning you
- Require us to correct any mistakes in information which we hold about you
- Object at any time to our processing of your personal data
Further information, including the circumstances in which these rights apply, can be obtained from the UK Information Commissioner’s Office (ICO).
If you would like to exercise any of those rights, please contact us. You will need to let us have enough information to identify you, provide proof of your identity, and provide details of your request.
All questions, comments and requests regarding this Privacy Notice should be addressed to email@example.com.
We hope that we can resolve any query or concern you raise about our use of your information directly. However, the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk/concerns or telephone: 0303 123 1113.